Shipping policy

Shipping Policy

Thank you for shopping with FURORA. We currently ship to customers within the United States.

Order Processing

Orders typically require 1–3 business days for processing before shipment. Processing times may occasionally be longer during periods of high demand, holidays, or other circumstances outside our control.

Estimated Delivery

After processing, most orders are expected to arrive within approximately 5–15 business days. Delivery times are estimates and are not guaranteed. Delays may occur due to carrier operations, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Cost

We currently offer free standard shipping on eligible orders within the United States.

Tracking

When tracking information becomes available, it will be provided to the customer by email or through the order status page. Please allow some time for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has entered processing or has been shipped, we cannot guarantee that the address can be changed.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can investigate the shipment.

Multiple Packages

In some cases, items from the same order may be shipped separately and arrive at different times.

Contact

If you have questions about your shipment, please contact FURORA using the contact information provided on our website.